Think of RSS feed of IMs with search and filter. Perhaps a bit of a fad at this point, but seems to have legitimate value for some. Additional links in the article:
Twitter explained
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From the category archives:
Research & Learning
Looks like an incremental move – nothing revolutionary here.
Forbes Article
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IBM’s spokespeople claim it has 24,000 Facebook users and 155,000 LinkedIn users, giving it one of the biggest corporate representations on both sites. IBM also boasts that its 350,000-plus employees maintain around 10,000 internal blogs and 15,000 wikis, discussing everything from collaborative software development to idle water-cooler chat.
Rather than respond to the daily deluge of e-mail with yet more e-mail, he answers via his preferred means: blogs, wikis, Twitter and social networking sites, including Facebook and IBM’s internal social network, known as Beehive. His coworkers, he says, are starting to pick up on the idea.
“I was getting the same questions by e-mail over and over,” says Suarez. “Now I never get the same question twice. And when someone asks a question, the whole network helps to answer. It’s always an open conversation.”
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From The Berkun Blog
The unspoken nugget / explanation / marketing line that might get me jazzed is this:
We have always been collaborative. Always been social. It’s in our genes and it’s what we have evolved to do well. Good technologies enhance our natural abilities, give us useful artificial ones, and help us to get more of what we want from life. Web 2.0 and social media make the process of collaboration and developing relationships more fun, efficient, powerful and meaningful.
Ok. Now we’re talking. With a statement like this I can walk the halls of the expo, or converse with the greatest web 2.0 pundit, and have a straight conversation. Will this get me more of what I want from life? More of what my customers want from me, or vice-versa? I can make tangible arguments about what I want or my customers need and sort some decisions out. But note that the statement above is devoid of hyperbole like revolution, ground breaking, disruptive or transformative, things that are entirely subjective. If you identify a real problem well enough, you never need those words: the people who have those problems will naturally find what you do revolutionary if you really solve their problems.
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Nice overview article in Information Week. PBwiki looks like another viable option as a wiki tool (PBwiki for BPwiki?).
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Nice write up on strategies to get wikis adopted in a large organization. Notable quote:
“Working in IT, most of the information we had on there was related to systems, projects or other techy kind of stuff. As someone who worked in production support, the Wiki was like stumbling across gold. It empowered us to respond to incidents quicker, document and retain knowledge of specific systems or processes.”
He recommends Wikipatterns.com for more ideas.
He likes confluence as the best wiki out there. No idea of price.
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